An end-to-end T-Commerce solution that allowed TV shows to integrate monetized “TV flash sales” into their programming. We handled everything from product sourcing to segment hosts to customer service and fulfillment, all we needed was the air-time. Our network partnerships included ABC, CBS, NBC and FOX.
What is a TV flash sale?
Televised flash sales, also known as “Steals & Deals” segments, became a massive trend in the early ‘10s during the rise of daily deal sites like Groupon and Hautelook.
These weekly or bi-weekly segments were integrated seamlessly into television shows, mostly daytime talk or celebrity “infotainment” shows like The View and Extra. They would showcase three to six different products which would be deeply discounted at up to 90% off regular retail prices.
To purchase these deals, viewers would be directed to special “microsites” that my company built using our proprietary Spike Commerce database-less shopping cart, which was capable of processing thousands of orders at one time without slowing or crashing.
These sales generated massive web traffic when the shows aired, sending tens of thousands of people to our microsites at one time. We built close to one thousand of these microsites for brands, with no crashes, resulting in $96 million in sales for brands featured on these segments.
Industry Pioneers
In late 2010, one of our clients at our creative firm, fine jewelry designer Maya Brenner, had an opportunity to be featured on the Today Show on a new segment called Jill’s Steals and Deals. She was told by the show’s producers that the website we had built for her would likely crash due to the traffic generated by the segment. She asked us to see what we could do to try and keep it live during the sale.
In a matter of days, our team created a cloud-based shopping cart that would be capable of processing virtually unlimited orders simultaneously without even slowing. Maya Brenner’s sterling silver state necklaces were featured on the segment, discount from $130 to $25. Out of all the brands featured, Maya’s was the only site that didn’t crash under the immense traffic. She was the only brand that was able to take full advantage of this unique opportunity, selling 25,000 necklaces in a single day.
The Today Show then started to connect us with every other brand going on this new segment so that we could assist them in the same way we did with Maya. Today Show producers even told us we saved the segment; they were going to cancel it because brands couldn’t keep their sites up. Now that there was a solution in place for these high-traffic TV sales, other shows could jump on the bandwagon. First, it was Good Morning America who directly copied the idea from their competitor, calling their segment “Deals & Steals” and calling us to help them manage it as well.
We quickly developed a new service that utilized special micro-sites using our proprietary shopping cart solution called Spike Commerce. Over the next few years, we helped hundreds of brands handle the online volume that the Today Show brought them. Soon, other shows picked up on this new “TV flash sale” trend and started their own “Steals and Deals” segments which we also became involved with. At our peak, we had contractual partnerships with ABC, NBC, CBS and Fox and were running twenty to thirty TV flash sales per week.
Over the course of the next four years, our role in these segments expanded to handling booking, merchandising, customer service, and fulfillment. Our in-house staff grew to over sixty employees as we partnered with shows like Wendy Williams, The Real, E! News, Extra and other shows who wanted an end-to-end solution for these segments while monetizing them for the networks through our rev-share format.
Our Segments
Below are some examples of our fully managed segments, in which we partnered with shows and produced and supplied all the brands.
Sourcing & Merchandising
As head of the sourcing department, I oversaw a team of ten buyers. We sourced brands and products, reviewed all potential product, secured inventory, negotiated sale prices, merchadised segment themes, and wrote talking points for the hosts, distilling key selling points into quick sound bites.
In this fast-paced leadership role, I managed multi-million dollar deals and interfaced regularly with high-level executives at all the major networks. You’d often find me at a trade show sourcing brands, setting up table displays at The Grove for Extra Hot Deals, or flying to New York to pitch networks on integrating flash sales or launching new segments. Sometimes, I’d find myself at Disneyland at 6 a.m. to shoot a segment for KTLA!
Featured Brands
A small sampling of the brands we worked with on our TV flash sale segments.